Yegipatrush Village, Aragatsotn Province, Republic of Armenia
1. GENERAL CONDITIONS
Customers can be both legal entities and individuals, except for the following categories:
1.4.1. persons under the influence of alcohol, narcotic or psychotropic substances,
1.4.2. persons whose behavior may pose a threat to the safety and/or proper condition of the Rental Office and Resort or contradicts to the public standards of conduct,
1.4.3. individuals whose height is below 120 cm and/or children (individuals under 18 years of age), not accompanied by parents, legal representatives or coaches. In case of accompanying children, these persons shall bear full responsibility for the behavior of children and for the damage caused to the life, health of children or third parties and for the children’s compliance with these Rules.
1.4.5. persons with disabilities who, due to their disabilities, need the help of another person (other than the cases when Rental Services are provided to capable adults without a disability accompanying persons with disabilities).
1.5. Rental Tariffs (hereinafter referred to as “the Tariffs”) are approved by the authorized body of Myler and are specified in Annex A hereto, which is an integral part of these Rules.
In case of a change in Tariffs, payments made prior to Tariff changes shall not be recalculated according to the new Tariffs.
1.6. The Customer provides consent for the processing of his/her personal data by Myler. Consent is provided by the Customer based on this offer and for the purpose of its further performance, to conclude an agreement with the Myler and to inform the Customer about Myler Services. Such consent applies to the following information: name, surname, patronymic, phone number, e-mail, passport or other identification document in accordance with the RA legislation, place of residence, photo (hereinafter referred to as “Personal Data”).
Myler undertakes to ensure the confidentiality of Customers’ Personal Data, not to disclose them and to use them exclusively for the above purposes and/or in cases provided for by the legislation of the Republic of Armenia.
1.7. Myler reserves the right to refuse to provide Rental Services to any Customer who does not comply with the Rules and/or violates the requirements established by these Rules and the annexes thereto, without any further explanation and without refunding the amounts paid for the Rental Service.
1.8. The Customer shall seek resolution of any and all disputes, issues, claims and disagreements arising in the course of Rental Services with the Rental Office of Myler. Any and all disputes or disagreements shall be resolved by sending written claims to Myler, in the manner described by this paragraph of the Rules.
A written claim (drawn up in any form) of the Customer must be submitted directly on the day of provision of the Service, the quality of which is poor in the opinion of the Customer. Myler shall review the claim and send a written response to the Customer having filed the claim within 30 days, starting from the date of its receipt. In the event of the Customer’s failure to file a claim on the day of Service provision, the Service shall be considered provided with due quality and fully accepted by the Customer without any comments.
Compliance with the above specified procedure of dispute resolution in an out-of-court manner is mandatory for the Customer.
1.9. Where it is impossible to resolve the disagreements on controversies through filing a claim, the disagreements shall be resolved in court in accordance with the laws and regulations of the Republic of Armenia.
1.10. These Rules are binding, including in cases when Rental Services are purchased by a legal entity or individual entrepreneur for individuals.
1.11. By purchasing the Rental Services (by signing a rental agreement and/or paying for the Services and/or directly using them), the Customer confirms that he/she has fully read these Rules, as well as other Rules of Myler, agrees with them and undertakes to comply with them and bear the liability stipulated by these Rules and other Rules of Myler. Exclusevly the Customer shall be liable for the consequences arising from not knowing or non-compliance with these Rules.
1.12.Myler shall not be liable for the Customer’s failure to use the paid Services, for the safety of property, valuables, documents and money of the Customers, including the safety of sports equipment, payment documents (payment slips) confirming the fact of payment for the Services provided by the Rental Office, for the damage caused to the life or health as well as the property of the Customer due to violation of these Rules by the Customer and for the damage caused to the Customer by the actions of the third parties. The Customer assumes all the consequences and risks associated with the damage caused to his/her health due to his/her carelessness during skiing, and undertakes to release Myler from any and all claims with respect to it, including the claims for compensation of the damage caused to the life and health, moral damage and other losses.
1.13. Myler shall not be liable for non-performance or improper performance of the assumed obligations if such failure in performance is caused by force majeure circumstances, including, but not limited to natural disasters (earthquakes, floods, snow storms, drifts, etc.), riots, military actions, strikes, decisions of competent state authorities, emergency situations (power outages, repair and restoration works and other emergency works and actions implemented by power supply organizations), etc.
2. RULES FOR INVENTORY RENTAL
2.1. Equipment is provided for rent by the Rental Office operators, who, in the presence of the Customer, check the Equipment to make sure it is in good condition and complete, adjust the ski and snowboard binding, considering the physical parameters (height and weight) and the skiing level of the Customer.
2.2. Equipment rental fee is determined by the current Tariffs.
2.3. Unless otherwise provided for by the rental agreement and/or the Tariffs, the actual start and end time of Equipment use for paying the rental fee is determined when formalizing the rent at the box office and handing over the Equipment and reading the barcode located on the rented Equipment (end time). Maximum term of rent is 7 (seven) days.
2.4. The checkout time is the end of the current working day of the Rent. Rental fee accrues for each calendar day.
2.5. Equipment rental fee is paid in advance, in cash or in non-cash form. Cards of Visa, Maestro, Master Card payment systems are accepted for payment.
2.6. No deposit is made for the Rental Service.
2.7. Acceptance of this offer for rent of Equipment by the Customer is formalized by signing the rental agreement and/or paying the rental fee and/or using the Equipment by the Customer.
2.When accepting this offer, the Customer is required to present a passport or other document, identifying the person, in accordance with the legislation of the RA (driver license) and/or to send an SMS confirmation.
2.8. A Customer who has fulfilled all the conditions specified in clause 2.7. of these Rules, agrees:
. with these Rules and the annexes thereto;
. with the recommended ski and snowboard bindings, while taking full responsibility for the own safety in case of a different binding. Myler, its employees and management shall not be liable for the Customer’s injuries caused while using the rented Equipment.
2.9. The Customer undertakes to return the rented Equipment during the open hours of the Rental Office (unless otherwise provided for by the rental agreement) in the same set and condition he/she received it.
2.10. The Customer bears material liability for the rented Equipment in accordance with the approved tariffs specified in Annex B.
The Customer shall not remove or modify the stickers and marks on the rented Equipment.
2.11.In the event of loss or damage of the Equipment, employees of the Rental Office shall prepare a Report on Damage or Loss of the Rented Equipment in the presence of the Customer (hereinafter referred to as “the Report”), by specifying the following information:
. name, surname, patronymic, residence address of the Customer
. name of the lost or damaged Equipment
. nature of the damage and the cost of restoration/repair, or the full cost of the Equipment (if it cannot be restored or is lost). In case of damage to the Equipment, payment is made at the box office in accordance with the approved tariffs specified in Annex B and on the basis of a Report signed by the Customer.
In case of loss of Equipment, payment is made at the box office according to the approved full cost and on the basis of the specified Report.
2.12. Based on the payment slip for the Rental Service and damaged or lost Equipment, the rental agreement is terminated.
Restoration of damaged or replacement of lost Equipment is carried out at the Customer’s expense in the following cases:
a) Customer’s failure to return the rented Equipment upon expiry of the term of rent specified in clause 2.3 herein;
b) return of the Equipment in a condition not fit for any repair for restoring the original consumer properties of the Equipment and its safe operation in future, and in cases when there are dents, scratches, stickers, marks, engravings made by the Customer or due to the negligence of the Customer, and when branded stickers and marks have been changed, damaged, or removed.
2.13. The Company shall calculate the amount of compensation for the cost of damaged or lost Equipment after the occurrence of the cases specified in sub-clauses paragraphs “a” and “b” of clause 2.12. of these Rules. The calculation shall be included into the Report on Damage or Loss of the Rented Equipment, which is provided to the Customer for signing or is sent to the Customer by registered mail (where the Customer refuses to sign).
2.14. The Customer shall not sell, pledge, dispose of or otherwise encumber the rented Equipment with the rights of third parties. Transfer of rented Equipment to the third parties is prohibited.
2.15. The Customer confirms that he/she has all the necessary skills to use the rented Equipment and undertakes to use it personally. The Customer shall use the rented Equipment carefully, without threatening the life and health of the third parties, and in accordance with these Rules. The Customer shall maintain the Equipment in good condition and use it in accordance with its intended purpose.
2.16. The Equipment shall be returned in the same manner and place as it was received.
After returning the Equipment, the Customer shall receive a Return Certificate.
2.17. Storage of the Equipment does not imply termination of the rental agreement. Thus, leaving the Equipment for storage, rental fee continues to accrue in accordance with the effective rental agreement.
2.18. The Equipment is accepted for storage by the Rental Office operators in accordance with the rental agreement.
2.19. The Customer’s refusal to use the Rental Service after acceptance of the offer and making the payment at the box office shall not be a basis for refund of the rental fee paid.
2.20. The exceptions from the Rules specified in clause 2.19 shall be force majeure circumstances, including the Customer’s injury (provided that there are documentary proofs), closure of the Myler Resort for skiing and natural disasters.
2.21. Rental equipment is classified into the following categories:
BASE – equipment designed for low speeds and slopes with moderate difficulty level, suitable for beginner and intermediate skiers
KIDS – skis and snowboards for kids
2.22. Skis and snowboards the length (size) of which does not exceed 140 cm are considered kids skis and snowboards.
2.23. Replacement of Equipment within the framework of one rental agreement is allowed within one price category and for one individual (Base, Kids) only.
2.24. Within the framework of one rental agreement, it is not permitted to replace Equipment of one type with another type, for e.g. replacing a skiing set with a snowboard set and vice versa.
2.25. Discounts, Promotions and Tariffs provided to Customers cannot be combined, unless otherwise defined in the terms of Promotion.
Annex A to the Rental Rules
Rental Tariffs
Name of Equipment | Tariff | Time |
Skis | ||
Shoes | ||
Ski poles | ||
Snowboard | ||
Ski helmet | ||
Goggles | ||
Ski gloves |
Annex B to the Rental Rules
Name of Equipment | Tariff |
Skis Stand | 150,000 |
Skis Promo | 30,000 |
Skis Pro | 300,000 |
Shoes Standard | 78,000 |
Shoes Promo | 10,000 |
Ski poles | 8,000 |
Snowboard Standard | 160,000 |
Snowboard Promo | 35,000 |
Ski helmet | 25,000 |
Goggles | 12,000 |
Ski gloves | 10,000 |
Ski/snowboard holder | 45,000 |